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Privacy Policy

for R&D Plumbing & Heating (2014) Ltd.

Effective Date: October 2024

This Privacy Policy describes how rdltd.ca (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

 

1. Information We Collect

R&D Plumbing & Heating (2014) Ltd. collects the following personal information on our website:

  • Name

  • Email address

  • Phone number

  • Date of birth (if provided)

  • Documents upload ie. resumes

 

2. Purpose of Data Collection

We collect personal information for the following purposes:

  • To provide customer service

  • For marketing purposes

  • To assess job applicants

  • To analyze website traffic and improve our services


3. Disclosure of Information
 

We share some personal information with trusted third parties for specific purposes:

  • Podium: This third-party service connects to our service center.

  • Marketing Agency: Our agency monitors our website and has access to the collected information for analytics and marketing purposes. 


We ensure these third parties maintain the confidentiality and security of the information shared with them.
 

 

4. Retention and Disposal of Data

Personal information is retained indefinitely unless a deletion request is received. We will manually delete personal data upon request. To request the deletion of your data, please contact us at admin@rdltd.ca. We are committed to ensuring that personal data is securely managed and disposed of in compliance with applicable privacy regulations.

 

5. Data Security

We use the security measures provided by Wix to protect your personal information. While these measures help safeguard your data, no method of transmission over the Internet is 100% secure.

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. The cookies we use include:

  • AMP_16a5c84b5b

  • _fbp

  • _ga, _ga_4NM3823YDS, _ga_5XWW18V614, _ga_WM782BBFS1

  • _gcl_au

  • bSession

  • XSRF-TOKEN

  • svSession
     

We also use cookies from third-party services such as Instagram Feed through Wix. The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
 

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section below.

 

7. Behavioral Advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

8. Consent and Withdrawal
By submitting personal information through our forms, you imply consent for us to use your information for the purposes outlined. To withdraw your consent and have your data removed from our system, please contact us at admin@rdltd.ca.

 

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

 

10. International Data Transfers

We do not transfer your personal information outside of Canada.

 

11. Contact Information

For more information about our privacy practices, if you have questions, please contact us by e-mail at admin@rdltd.ca or by mail using the details provided below:

R&D Plumbing & Heating, 2920 50 Avenue, Lloydminster AB, T9V 2S5, Canada

 

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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